Effective Date: 15/05/2025

Welcome to C & A Support (“Company,” “we,” “us,” or “our”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.casupport.co.uk (the “Website”). Please read this policy carefully.

1. Information We Collect

We may collect and process the following information about you:

1.1 Personal Information:

Name

Email address

Telephone number

Postal address

Any other details you provide via forms on the Website

1.2 Non-Personal Information:

IP address

Browser type and version

Operating system

Referring website addresses

Browsing actions and patterns on the Website

2. How We Use Your Information

We use your information for the following purposes:

To provide and manage our services

To communicate with you, including responding to inquiries or requests

To send administrative information, such as updates to our terms or policies

To personalize your experience on the Website

To monitor and analyze Website usage and trends

To comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:

With Service Providers: To third-party vendors, contractors, or agents who perform services for us (e.g., hosting, analytics, or customer service).

Legal Compliance: When required by law or to respond to valid legal processes.

Business Transfers: In connection with a merger, sale, or transfer of assets.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance user experience and collect non-personal information. You can control cookies through your browser settings. For detailed information, please see our Cookie Policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage system is completely secure.

6. Your Rights

You have the following rights regarding your personal information:

Access: Request access to the personal data we hold about you.

Rectification: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your personal information, subject to legal obligations.

Restriction: Request restriction of processing under certain circumstances.

Data Portability: Receive a copy of your personal data in a structured, machine-readable format.

Objection: Object to processing based on legitimate interests.

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

8. Retention of Data

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

C & A Support
Email: info@casupport.co.uk
Postal Address: 49-51 Spa Road, Atherton, Greater Manchester, M46 9NR

Thank you for trusting C & A Support with your personal information.